FAQs

 

Q: How long will my order take?

A:  We handcraft each item just for you, and our hands are involved in every step of the process.  As a general rule, most items take 1-2 weeks to produce. We then ship them using USPS, which will take an estimated 1-4 days for delivery.

 

Q: Can I cancel my order?  Can I return my order for a refund?

A: In most cases, yes.  Please refer to our Shop Policies.

 

Q: What are your shipping policies?  What if my item arrives damaged?

A:  Here's our Shipping Policies.

 

Q: Do you ship internationally?

A: We ship to the United States, including APO addresses, and to Canada. Canadian customers are responsible for any duties or import taxes determined by your customs agency.